Saturday 28 March 2015

Credit operations Retail Banking segment

Core Retail banking Credit segment

In the Retail segment under core banking corporations, it is evident to see that job offers are being taken up so swiftly albeit continuous creation of new departments. Though staff attrition rate is high, many come and go to find better opportunities & career prospects. This retail group is one of the main revenue-generation arms among the other lucrative core banking operations. Being in the Credit category, whereby revenue is made most here, it s pertinent for sales teams to work diligently and yearn a sense of integrity. The salesmen will be facing all sorts of clients ranging from needy to upgraders, poor to rich and even kind to nonchalant. Dealing with customer services is a challenge anyone in the sales line needs to adapt!

Head of Global Retail Banking

An infrastructure of any banking systems require a competent leader - Head of Retail Banking. The mission, provided by the management team, is usually managed by C-suite team and the Head has to fulfill it. Since 'Credit' is being so lucrative, expect some of the worst competitors out there fighting for market share. The leader has to position the bank in Retail segment as a highly established firm, meeting all regulatory demands, enhance reputation and prestige through marketing and finally promoting attractive credit financing schemes and incentivizing clients to remain loyal to the bank. It is often a challenge faced by the board of directors as customers have high switching costs and more often than not, demonstrate lack of loyalty due to intense rivalry - Whoever gives me the best deal entinces me.

Team of Credit analysts

One of the most common questions being asked is who draft out "Credit Financing" schemes and what's the contents in them. Before sales department begins dashing out to promote credit facilities and products, there is a team of professional credit analysts, usually phd-certified or doctorate, to create campaigns, policies and regulations. The team will comprehend with audit functions & quality control team by ensuring full compliancy with regulatory bodies and competitive marketing strategies to help the Retail credit segment generate revenue with little resources. In fact, the team is highly skilled in this aspect; mathematician coming up with complex formulas, fiduciary advisers evaluating sophisticated platforms, financial analysts crunching numbers and investment bankers identifying profitability channels. When all departments come together as one, a beautiful road for newly furnish credit products is ready for advancement.

Development of new Credit products & facilities

While the development team gains most credit in identifying new products & facilities, it is not mutually exclusive from other core banking arms as each team helps one another to meet requirements and identify potential leads. It is an arduous process in creating new policies as there are certainly many considerations to be in place. Unsurprisingly, competitors will be at the other corner of the pie, churning out new developmental credit products, in retaliation to the current dominating bank. To make matter worst, we're looking at non-financial corporations joining in this money-making industry as outsource credit financiers and draining away much market share. Being an unregulated segment for non-finance sectors, it is easy to gain access to attract clients to seek credit financing due to lower costs of borrowings and less stricter lending policies. So much of an intense compeition, who is to say "My bank will seat out without fail?".

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